FIND A LOCATION:
Find a Location
FIND A LOCATION
Call the Branch
Access online accounts
Imposter scams are a growing problem – and one of the ways scam artists try to steal your money is by pressuring you to use money transfer services through companies like Western Union and MoneyGram.
By convincing people to wire them money, scammers receive their payment before you even realize you’ve been cheated. And once you’ve wired a payment, there’s typically no way to reverse the transaction or trace the money.
But there are steps you can take to protect yourself against wire fraud and thwart would-be scammers:
Never respond to an e-mail containing wire instructions. Instead, call the requester using previously known contact information (NOT information provided in the e-mail) to verify the wire instructions prior to sending any funds.
Verbally verify from a trusted source any electronic wire instructions you may receive.
Do not open attachments or click on web links within emails unless you are sure the message is from someone you know and trust. Scammers often try to disguise malicious links and attachments within email. Always hover over the link before clicking it. If you don’t recognize the website, don’t click on the link.
Wire instructions rarely change, so if you receive an email saying that any wiring instructions have changed, confirm the validity with a trusted source.
Don’t wire money to someone:
You’ve never met
Who says a money transfer is the only form of payment they accept
Who asks you to deposit a check and send some of the money back
If someone claims to be a relative in crisis, and they ask you to wire money but don’t want you to tell anyone, be very suspicious. This is a common scam.
► If you’ve wired money to a scam artist, the Federal Trade Commission recommends calling the money transfer company immediately to report the fraud and file a complaint.
Safeguard Your Finances with These Alerts
Protect Against Data Breaches and Identity Theft
Protect Yourself From Cybercriminals
Back to Advice Center