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As a SCHEELS employee, Camille Wastweet understands the value of good customer service. And as a Bell customer, she appreciates that her banker has her best interests in mind.
“Usually if I go in there, I have questions, and the thing I like most is Bell isn’t trying to sell me on special promotions. They make me aware of what’s going on, but I know that they’re really wanting what’s best for me, and they put it in terms I can understand. It makes my banking experience very easy in deciding the next step in what decision I’m making.”
How I chose Bell:
A friend referred me to Bell.
How long I’ve been customers:
My favorite bankers:
Andrea Milbrath (customer service representative) is a super-bubbly gal. She has so many great qualities about her. She goes that little extra mile and asks about my life. She’s very genuine and very down-to-earth.
My favorite Bell Bank cookie:
I really like regular chocolate chip.
My Bell products and services:
Checking and savings
What I tell others about Bell:
For one thing, you get the $50*, that’s definitely an added bonus. Once they experience it, kind of how I did, I feel like they’re going to be lifelong customers.
I really like that Bell has a ‘why’ and knows what it is – serving other people, because when you help others succeed, you’re going to succeed, too. And I’m really happy that Bell has created an atmosphere of welcoming people without pushing people. There are a lot of companies nowadays that want to push something on you, and you just recoil a little bit, but Bell comes with open arms and wants to share what they have to offer, and they get excited about it.
* Refer a new customer who opens their first personal checking account with Bell, and you’ll each get $50. Learn more here.
What it means to bank at a locally owned community bank:
I think it’s important because it shows Bell’s people side. It shows that Bell doesn’t take all of the credit for where they’ve gotten – it’s because of their people. It also shows their core values of giving and serving.
Bell’s Pay It Forward program has empowered more than $12 million in giving. Our employees choose how to help individuals, families and organizations in need.
Together, we can change the world one good deed at a time.
Others have noticed and recognized Bell:
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