Beware: Phone and Text Scam

Many area cell phone users, including both Bell State Bank and non-Bell State Bank customers, have recently received fraudulent cell phone calls and text messages. The messages contain the following text: “BELL STATE BANK AND TRUST [or OTHER BANK] ALERT: Your CARD has been DEACTIVATED. Please contact us at 701-XXX-XXXX.” Phone calls contain a similar message.

These types of phone- and text-based phishing attempts have been circulating for several months in communities across the U.S., with messages claiming to be from various banks. If you receive one of these messages, protect yourself by deleting it, and do not respond to it. Also, do not call or text the scam phone number and give your card number or other personal information. There has been NO breach of your personal information or account security at Bell State Bank & Trust; the only way a breach would occur is if you call or text the scammers and give them your personal information.

Remember: Bell State Bank & Trust will not ask for private information such as your Social Security number, PIN, account number or password via emails or text messages.

If you have questions or concerns about your Bell State Bank & Trust account, please call our customer service center at 701-298-1550 or toll-free 800-450-8949.

Find additional information about consumer protection on the Consumer Federation of America website.

6 Responses to this post...

  • Janice Green on Jan 31, 2012 at 9:02 am #

    I received one of these text messages on my cell phone on Saturday. I appreciate you having this information on your website. I did call them to see if someone would pick up the phone but it was just an automated number calling for my information, so I figured it was a scam.

  • Bell State Bank & Trust on Jan 31, 2012 at 9:44 am #

    You are welcome, Janice.

  • Jim Mock on Feb 1, 2012 at 7:13 am #

    You say in the text above that I should not delete the message or respond. What is the correct way to get it off my phone if I should not delete it?

  • Bell State Bank & Trust on Feb 1, 2012 at 8:27 am #

    Jim,

    We would like you to delete the message. I corrected what we wrote in this message, to make it more clear. Thank you for your question.

  • Cathy on Feb 1, 2012 at 11:38 am #

    Do you want people who have received these texts/messages to provide the phone numbers to your fraud department? Is there any way to track and/or prosecute these scammers?

  • Bell State Bank & Trust on Feb 1, 2012 at 4:25 pm #

    Cathy,
    Thank you for your comment. Our fraud department is aware of the fraudulent text and phone numbers relating to the scam. We have notified authorities, and they are working to apprehend those responsible.

    Please delete the message from your phone and remember that Bell State Bank & Trust will not ask for private information such as your Social Security number, PIN, account number or password via emails or text messages.

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