Warning: Phone Scam

By Jim Martin, Security Officer, Bell State Bank & Trust

A phone scam is currently affecting consumers in North Dakota and Minnesota. The calls are trying to fraudulently obtain private information by impersonating a legitimate business. We have had several reports where consumers have received automated phone calls asking to verify their debit card number to activate or unlock their card. If you receive a phone call like this, do not give out any personal information.

If you have any questions or concerns regarding your account, please call our Customer Service Center at 701-298-1550 or toll-free 800-450-8949.

Additional information and guidance for consumers related to consumer protection may be found the Consumer Federation of America website.

10 Responses to this post...

  • Molly Torson on Jan 28, 2012 at 8:26 pm #

    Hello, I am responding to the phone scam issue. This happened to me tonight but it was a text message that said it was a state banks alert to change my PIN. I just wanted to make you aware of the fact that it is not just phone calls being made but text messages as well. Thank you, Molly

  • Tom Robertson on Jan 28, 2012 at 8:54 pm #

    I recieved a text message that said “STATE BANK AND TRUST ALERT: Your card has been DEACTIVATED. Please contact us at 701-256-1883.” The text messagew came from 708-941-0851. I called the number and it was an automated voice asking me to type my debit card. I did not do this but it concerns me they have my phone # and either were lucky or somehow know I have an account at State Bank.

  • nicole on Jan 28, 2012 at 10:04 pm #

    So, if I went ahead and started to enter my cc acct, am I at risk..can u call this # now

  • James Postema on Jan 29, 2012 at 8:18 am #

    I received a text message, instead of a phone call, with an “alert” that my card had been deactivated. It asked me to call a 701 area code number, but it was sent to my mobile phone number, which I’m not sure I’ve ever given to State Bank.

  • Bell State Bank & Trust on Jan 30, 2012 at 8:43 am #

    James,
    There is also a text message scam affecting customers. Learn more by reading this article: https://www.statebanks.com/news/warning-new-text-message-scam/.

    Remember that State Bank & Trust will not ask for private information such as your Social Security number, PIN, account number or password via emails or text messages. If you have questions or concerns about your account, please call our customer service center at 701-298-1550 or toll-free 800-450-8949.

  • Bell State Bank & Trust on Jan 30, 2012 at 8:45 am #

    Nicole,

    To be safe, please call our Customer Service Center at 701-298-1550 or toll-free 800-450-8949 to ensure your account is safe.

  • Bell State Bank & Trust on Jan 30, 2012 at 8:46 am #

    Tom,

    There is a text message scam affecting customers. Learn more by reading this article: https://www.statebanks.com/news/warning-new-text-message-scam/.

    Remember that Bell State Bank & Trust will not ask for private information such as your Social Security number, PIN, account number or password via emails or text messages. If you have questions or concerns about your account, please call our customer service center at 701-298-1550 or toll-free 800-450-8949.

  • Bell State Bank & Trust on Jan 30, 2012 at 8:50 am #

    Molly,

    Thank you for your comment. We are aware that there is a phone and text scam affecting customers. Here is information regarding the text message scam: https://www.statebanks.com/news/warning-new-text-message-scam/.

    Remember that Bell State Bank & Trust will not ask for private information such as your Social Security number, PIN, account number or password via emails or text messages. If you have questions or concerns about your account, please call our customer service center at 701-298-1550 or toll-free 800-450-8949.

  • Joey Flynn on Mar 1, 2012 at 2:49 am #

    That’s another version of the Bank Phishing Scam. Scammers target on account holders and send alerts though email, text message call random phone numbers about problems a suspended or locked card. Then victims are advised to respond with bank details or call a phone number to confirm identity or check on the problem. And usually, scammers use different phone numbers. But don’t fall. It’s just a trick employed by the scammer to get financial information.

    And it’s good that you brought this up. Well, not everybody reads the newspaper. Like me, I’m just not fond of it. But I always have time surfing the internet, especially at work. And that’s where I found out about this scam, too, when I reported a telemarketer phone number at this consumer complaint website called Callercenter. It’s helpful and convenient way to spread a warning.

  • Bell State Bank & Trust on Mar 1, 2012 at 10:04 am #

    Thanks for your comments, Joey.

Leave a Reply




Realize your comments are visible to the world, so avoid sharing your personal account information. Comments that are abusive, unlawful, off-topic, use vulgar or offensive language, include spam, or attacks of any kind will be removed.
Search

Find what you're looking for...